Testimonial by: Lorraine of Australia
Date added: 07/09/2010
Title: Excellent Customer Service
Hi…
I received my order in little old New Zealand just over a week of it being ordered – which absolutely stunned me….I expected it to take much longer. Your electronic tracking system kept me in touch with the process along the way and even before the parcel was sent your customer service people were very helpful with the weight aspect of the parcel.
The tiles and envelope arrived in excellent condition and I am thrilled to bits with them. Also as a Sample Board wouldn’t fit in the parcel there was a wee packet of 10 metallic tiles and some small crystal tiles also. As I haven’t seen the metallic tiles before I was thrilled to see these….and was pleased with the “touch” that your company did this – great customer service. You may do that with all your customers, but hey I appreciated it. A big tick from me and I will definitely be putting in other orders and telling my friends about your company
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4821 Butler Road 
Suite 1-D, Reisterstown, MD 21136 
410-702-7544 
